Three Services. One Standard of Work.
Whether your watch needs a routine overhaul, a gasket check before a diving trip, or a multi-month heritage commission — each job follows the same intake process and documentation standard.
← Back to HomeHow Every Job Moves Through the Workshop
Intake
Condition photographs, initial rate check, and a written assessment of the movement, case and dial. You receive this before any work begins.
Scope Agreement
Parts requirements are quoted separately. You approve or decline each item before it is ordered. The scope is fixed in writing before bench time begins.
Bench Work
Disassembly, cleaning, inspection, lubrication and reassembly carried out in-house. For heritage commissions, stage photographs accompany the work record.
Completion & Return
Post-service rate trace, written job card and any replaced parts returned to you. Collection in person or insured courier return on request.
Mechanical Movement Overhaul
A full bench strip-down of a mechanical calibre. The movement is disassembled to component level, ultrasonically cleaned, inspected under magnification, re-lubricated with the correct oils and greases per contact point, then reassembled and regulated across multiple positions.
Worn mainsprings, jewels and pivots are noted and replaced where the owner approves the parts cost separately. Suited to owners of manual-wind and self-winding dress or tool watches that have run beyond their service interval or are showing rate drift. Bench time runs three to five weeks depending on parts sourcing.
- Intake photography and written condition report
- Timing traces recorded before and after work
- Gasket renewal on standard case types
- 90-day follow-up rate check after collection
- Ultrasonic cleaning before lubrication
Manual-wind and automatic watches overdue for service, showing rate drift, stopping unexpectedly, or purchased second-hand without a known service history.
Owners who swim, snorkel or dive with their watch, or those who want case sealing verified ahead of a humid season or overseas trip. Also suitable after any crown or crystal replacement.
Water Resistance Testing & Gasket Renewal
A short bench appointment covering case sealing. Crown, caseback and crystal gaskets are inspected and renewed as needed, threads are cleaned, and the sealed case is dry-tested then wet-tested to its marked depth rating.
Turnaround is usually two to four working days. Included in the service: gasket set for standard case profiles, crown tube inspection, a printed pressure test record showing the depth held, and plain notes on care habits that affect sealing over time.
- Gasket set for standard case profiles
- Crown tube inspection included
- Printed pressure test record
- Dry test followed by wet test
- Care notes on sealing practices
Heritage Timepiece Restoration
An extended commission for older and inherited pieces where originality matters more than speed. Work begins with a documented assessment of the movement, dial, hands and case, followed by an agreed scope that separates mechanical repair from cosmetic intervention so the owner decides how much patina to keep.
Where components are no longer in production, parts are hand-fabricated or sourced from period donor stock. Typical duration is three to six months. The commission includes photographic documentation at each stage, a bound condition dossier, sympathetic case refinishing on request, movement service and regulation, and a presentation box for return of the piece.
- Stage-by-stage photographic record
- Bound condition dossier on completion
- Period or hand-fabricated parts sourcing
- Sympathetic case refinishing on request
- Presentation box for return
Inherited pieces, pre-1980s watches, or any timepiece where the originality of the dial, hands and case surface is important to the owner. Also suitable for watches where standard parts are no longer available.
What Each Service Includes
| Feature | Water Resist. | Mech. Overhaul | Heritage |
|---|---|---|---|
| Intake photography | |||
| Written condition report | |||
| Full movement disassembly | |||
| Timing traces before & after | |||
| Pressure test record | |||
| Stage-by-stage photography | |||
| Bound condition dossier | |||
| Price from | RM 460 | RM 1,780 | RM 4,450 |
Standards That Apply Across All Services
Secure Watch Storage
All watches in progress are held in a locked, climate-controlled safe during non-working hours. Trade insurance covers items in our care.
Written Scope Agreement
No work begins without a written scope. Parts replacement is quoted and approved separately. The final cost does not exceed the approved figure.
Magnification Inspection
All movements examined under bench-grade magnification at intake and after reassembly. Findings documented in writing.
Correct-Grade Lubricants
Full MOEBIUS and Nye lubricant range held and applied per calibre specification. No generic substitutions.
Job Card with Every Return
A printed record of work carried out, parts fitted and bench observations accompanies every watch at collection.
Progress Updates
Owners are notified at scope agreement, on parts arrival (if applicable), and on completion. Updates by email on request.
Service Fees
RM 460
Per timepiece, standard case
- Gasket renewal
- Crown tube inspection
- Pressure test record
- 2–4 day turnaround
RM 1,780
Per timepiece, parts quoted separately
- Full movement strip-down
- Ultrasonic clean & lube
- Timing traces before & after
- 90-day follow-up check
- 3–5 week bench time
RM 4,450
Per commission, scope agreed in writing
- Stage photography throughout
- Bound condition dossier
- Period / hand-made parts
- Presentation box return
- 3–6 months duration
Not Sure Which Service Fits?
Describe your watch and what you have noticed. We will confirm the right service path after reviewing the details — no commitment required at the enquiry stage.
Send an Enquiry